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Join Now - Registration Form


In order to initiate an account you must complete the following Registration Form. If you require help completing the form, mouse over the question mark icons () within the Registration Form below. If you would like further assistance, please click here, or call us at 416-729-4533. Required fields are indicated by an asterisk (*).

Online Registration

Client Information
Client Name: *
Comp. / Condo Name: *
Comp. / Condo Address: *
Company Telephone: * Home Telephone:
Email Address: *
Default Cleaning Method: Green Clean Only Green Clean (try Dry Cleaning if needed) Dry Clean
Default Service Level: Standard      Executive
Reduce My Packaging?: Yes      No
Picked up From: Delivered To:
Who Referred you:
Billing Method *
Pay As You Go On The Spot Valet Cleaners will debit your credit card for the full amount of your bill. You will receive a paid invoice via email after your card has been debited. We do not accept cash or certified check. If payment is not received due to a declined or expired card your items will be held until payment is made is full and an administration fee of $10.00 may apply.
Credit Card Information *
Name on Credit Card:
Credit Card Number: *Please Note: We do not accept American Express.
Expiry Date: Type of Card: Visa    MasterCard
Terms and Conditions *

I have read and agree to the Terms and Conditions

(A printer-friendly copy of the Terms and Conditions will be available after you submit.)

Terms and Conditions

This Agreement is by and between On the Spot Valet Cleaners (the “Provider”) and the “Client” for the provision of Dry Cleaning and Laundering services including Pick up and Delivery in exchange for payment in compliance with the conditions stated herein for an initial term of twelve (12) months, after which the agreement will automatically renew annually for an additional term of twelve (12) months.

1. The Provider will bill the Client for services according to the option selected by the client in this document.

2. Credit Card transactions that are not able to be processed due to; insufficient funds, a “hold” on the credit card, a “stop” on the credit card, or a cancellation of the credit card, will be attempted again one week later and the client will be notified of the issue. If the credit card transaction is not authorized by the appropriate institution (VISA or MasterCard) at this time, the client will incur a Billing Fee of $10.00. Returned cheques will incur a $25.00 charge.

3. Either party may terminate this agreement at any time by providing the other with 5 days advance written or electronic mail notice. In the event the Client terminates this agreement and the Client has not selected “Pay As You Go” for their billing option, the Provider will debit their Credit Card the amount owing on the Client’s account within 10 days of notification. In the event this agreement is terminated by either party, the Client may be required to return the Personal Laundry Bag they received when the Registration Form was signed.

4. In the event this agreement is terminated by a violation of any term below, the Client shall be held responsible for any fines incurred and the cost of labour to clean-up and respond to complaints, and/or legal action taken against Provider.

5. The Provider can modify the terms and conditions of this agreement, including the schedule and pricing, at any time as long as thirty days’ written or electronic notice is provided to the Client.

6. The Provider may occasionally require new account information from the Client to continue service. In addition, the Client is required to notify Provider of any changes in their account/contact information.

7. The Client is required to complete an Order Form (provided by the Provider) and include it in their Personal Laundry Bag. The Order Form must include the number of items being submitted to the Provider as well as the Client’s name and the company they work for. The Client will receive their default level of service as indicated by them in this document unless they indicate otherwise on the Order Form. The Provider will audit the contents of the Client’s Personal Laundry Bag to the Order Form and notify the Client of any discrepancies. In such a case, the Provider can not guarantee that the client will receive their items on time. If there is no Order Form in the Client’s Personal Laundry Bag, the Provider will complete one on behalf of the Client.

8. In the event of a dispute as to the number of items received by the Provider and owed to the Client, the item count on the appropriate Order Form will be considered the true count.

9. The Client must report any suspected missing items the same day that the items were delivered. The report must be submitted to the Provider by phone or electronic email.

10. When cleaning items, the Provider will use such process which, in their opinion, is best suited to texture and condition, but will not be responsible for weak, tender, defective, or adulterated materials – not obvious prior to processing. The Provider will not be responsible for trimmings, buckles, belts, beads, buttons, or valuables.

11. Any Laundering errors must be reported within 48 hours and the item must still be “tagged.” The numbered Shirt Tag must not have been removed or tampered with in any way. Liability shall not exceed 10 times laundry charges. No guarantee on colors, curtains, shrinkage, or synthetics.

12. If labels are removed or missing, all work will be done at the customer’s risk.


Privacy Promise

Your personal information will only be used by On The Spot Valet Ceaners according to our strict privacy policy. If you have any questions about this policy, please contact us at 416-729-4533 or by email at help@OnTheSpotCleaners.com.