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How Does it Work? - Independent Office Delivery


Anyone who works in an office can use this service.

Step 1 Fill out your Customer Order Form. Please mark on the order form if you would like a level of service other than your default level. You can also indicate if there are specific stains, rips, frays, or discolorations on these items.
Step 2 To help ensure that we identify stains or minor repairs (loose buttons / hems), please pin a piece of paper onto the clothing with a description of the stain or the desired repair.
Step 3 Place the Order Form and items into the garment bag.
Step 4 Place the garment bag in the pre-arranged location (usually a closet or an admin assistance's desk).
Step 5 We come and pick up the garment bag while you work.
Step 6 We audit the garment bag to your Order Form (if you have chosen to complete one). If there is a discrepancy in the number or types of items we will notify you immediately.
Step 7 We check every item carefully. When we notice a rip, fray, stain, discoloration or missing button that you have not notified us of, we will contact you before we dry clean or undertake any repairs on your garment.

If we think that removing a stain could cause discoloration or damage we will ask you for direction on how to proceed.

While we make every attempt to meet your delivery needs, if we do have to contact you, it may affect your delivery time.

Step 8 Your items are returned to the designated drop-off location on your scheduled delivery day.

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